What are the benefits of making my reservations at Chaz Cab?
When you book your reservation online, you save the time and hassle of paying with credit card or cash on board the vehicle. What's more, you may qualify for special discounts available to customers who book online and you could even earn frequent flyer miles on select air carriers. Enjoy the convenience and peace of mind of having your reservation completed in advance by visiting our reservations page today!
lease Note: If you book a reservation with us in advance, this does not mean a cab will be waiting for you at the curb when you arrive. Due to security consideration, airports do not allow us to have cabs lined up at the curb waiting for individual travelers. However, we do have cabs waiting close by, in a holding lot near the airport. The moment you have your luggage and inform our staff you are ready to go., you will be entered into our system, quickly matched with others going in your direction, and a cab will be sent to pick you up promptly
Why should I register with Chaz Cab?
Registering with us will ensure we've got important information including frequently used addresses, frequent flier accounts et., making future reservations with us quicker and easier. You'll also be able to view previous reservations, cancel your reservation online, or view the details of your reservation.
When I make a reservation online, why do I have to prepay?
Prepayment has become the industry standard for travel related reservation made online. Prepayment helps us reduce no-shows, reduce fraudulent reservation and keep costs down.
In addition, prepayment is a much easier and more convenient way for our guest to use our service. We recognize that the majority of our guests prefer to pay for travel expenses by credit card. Once you arrive at your destination, you simply sign for the ride instead of waiting for change or credit card approval.
Can I use direct billing ?
Yes, For our corporate accounts, we are happy to arrange for a direct bill accounts. Simply select the payment type on your website and enter your DB account number. Your account administrator may have assigned a password to your account. If so, you'll be prompted for the password.
Of course, if you do not have a direct bill or corporate account and wish to pay with cash or credit card on board the vehicle, please feel free to call our reservation center and an agent will be happy to assist you in making a reservation.
Is my information secure?
Yes, Keeping your personal information and any credit card information secure and confidential is one of our most important responsibilities. Any information that is exchanged between your computer and our server during the reservation process is SSL encrypted.
In addition to encrypting your information during transmission, we recognize a responsibility to ensure your systems are secure from outside intrusion. Our web server is independently tested every night for internet security vulnerabilities.
What are the restrictions on luggage?
Our luggage policy closely follows that of airlines. A good rule of thumb is two checked bahs and one carry on. If your checked bags exceed 50 pounds of the total dimensions for the checked bags exceed 80 inches ( add lenght + width + height), or if you will be carrying a surfboard, crate, skis or other large items, please call our reservation canter for special instructions.
I need to cancel my reservation.
We understand your travel plans may change. With that in mind, Chaz Cab has a very simple cancellation policy : regardless of weather you made your reservation online or via our number just give us 4 hours prior to your pickup time and we will give you a full refund. Refunds normally show up on your account within2 business days.
Unfortunately, Chaz Cab con not refund payment if cancelled with less than 4 hours notice prior to pickup time or in the event of a no-slow.